Worldwide, the Retail Sector has been one of the worst hit by COVID-19 and the effects remain, as the world economy begins to recover.


The fundamental role and purpose of retail stores are changing, digital transformation forced the brick-and-mortar outlets to evolve. Retailers are reimagining the functionality of stores and tapping into digital tools to keep the stores relevant.


Physical retail will still remain the largest and most important channel for the foreseeable future, but it will no longer just play a singular touchpoint of shopping, but multidimensional.


When the going gets tough, the tough gets going. Retailers will need to respond to the evolving market trends by continuous change, improvisation and adapting into solutions that can help in optimizing store presence and most importantly, revenue.


Those solutions include big data analytics, safe in-store experience tools, e-commerce offerings, flexible payment gateways, cloud system, trade facilities and many more.


Understanding the needs, there comes the birth of the 1st Retail Solution Expo in Malaysia, RESONEX!